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Frequently Asked Questions

Quick answers about ordering lenses, delivery, returns, and secure payments.

Start with your eye prescription and choose the lens type recommended by your optometrist. Daily lenses are convenient for occasional wear, monthly lenses are cost-effective for regular use, colored lenses change or enhance eye color, and power lenses correct vision.

Yes. Use your current prescription for power, toric, or multifocal lenses. If your prescription has expired or your eyes feel uncomfortable, consult an eye care professional before ordering.

Yes. We source contact lenses from trusted suppliers and list only authentic products on the website.

Most orders are dispatched within 1-2 business days. Delivery timelines depend on your city and pincode, and are usually 3-7 business days after dispatch.

Yes. Online payments are processed through Razorpay, supporting UPI, cards, wallets, and netbanking where available. Cash on Delivery may also be available at checkout.

Returns are accepted for eligible unopened, unused products in their original packaging. For hygiene and safety reasons, opened lens boxes cannot be returned unless there is a verified product defect.

Need more help?

Our support team can help with prescriptions, delivery questions, and order updates.

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